How to determine which group my swimmer belongs in? We need to do an evaluation on your swimmer. Email us at firstname.lastname@example.org to schedule a weekday evaluation and our coaching staff will be able to determine which group would be best for your swimmer.
Are all practices mandatory? Not all practices are mandatory, when your child reaches higher competitive levels practices will become mandatory.
Are swim meets mandatory? We do encourage swim meets, but they are not mandatory at the beginner levels. For coaches it is the best way to determine progress and give feedback on technique and helps gauge group move ups. Once swimmers get to Gold group and above, meets become mandatory.
I joined in the middle of the month, is that month prorated? Yes, if you join after the 15th of the month your due will be prorated.
Is the pool heated? Yes, the CSUB pool is heated throughout the year.
Where can I buy team gear? We have a team store through Competitive Aquatic Supply. There is a tab to this store on the top of the page, there is also a link to it in any e-mail we send out. Team Code is RRA.
How does my swimmer move from one group to the next? Coaches are responsible for all group movement. Please refer to the parent handbook for more information. Swimmers will only move between groups 3x year (March, August, December). How are swim meet entries handled? Most swim meet entries are submitted as a team using Hy-Tek, which is a swim meet entry program. Roadrunner staff will send out meet information. Parents are responsible for emailing their swimmers entries in so that coaches may do the entries using HY-TEK.
Does Roadrunner Aquatics provide swim lessons? We provide lessons starting in the spring and summer months. Email us at email@example.com for more information.
How do I cancel my membership? You must send an email to firstname.lastname@example.org requesting to stop. This notice must be sent 15 days prior to the first of the month in order to avoid paying next months dues.
When does billing occur? Billing occurs on the 1st of each month. We will automatically draft your account from the card you used to register your swimmer with.